Shipping Policy
Shipping Policy
At Decorivia Living, we want your shopping experience to be clear, simple, and reliable. This Shipping Policy explains where we ship, how long delivery usually takes, how shipping costs work, and what to do if you experience an issue with your delivery.
Shipping Locations
We currently ship to the locations available at checkout. Once you enter your shipping address, the available delivery options for your location will be shown before you complete your order.
If your country or region is not available at checkout, we may not currently be able to ship to your location.
Delivery Times
Our estimated delivery times are listed below:
Order Cut-Off Time
Orders placed after our daily cut-off time may be processed on the next business day. This may add one extra business day to the total delivery estimate.
Order Processing Time
Orders are usually processed within 1–2 business days, Monday to Friday.
Transit Time
After your order has been processed and shipped, delivery usually takes around 6–8 business days, Monday to Friday.
Estimated Total Delivery Time
The total estimated delivery time is usually 7–10 business days, depending on your location, the carrier, and possible delays outside our control.
Please note that delivery times are estimates and may vary during busy periods, holidays, or unexpected carrier delays.
Carrier Services
We work with trusted shipping partners and carriers to deliver your order as safely and efficiently as possible. The exact carrier may depend on your location, the product ordered, and the available shipping service.
Shipping Costs
Free Shipping
We offer free shipping on eligible orders within our available shipping regions. If free shipping applies to your order, it will be shown at checkout.
Paid Shipping
If shipping fees apply to your order or location, the cost will be calculated and displayed clearly at checkout before you complete your purchase.
Delivery Issues
If your order is delayed, missing, or appears to be lost in transit, please contact us as soon as possible. We will do our best to help you check the status of your shipment and find a suitable solution.
Please make sure your shipping address is correct before placing your order. Decorivia Living is not responsible for deliveries made to an incorrect address provided by the customer.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.
Please allow some time for the tracking information to update after receiving the email. You can use the tracking link here to follow your package during delivery.
Contact Information
Store Name: Decorivia Living
Address: Schans 78, Rotterdam
Email: info@decorivialiving.com
Phone: +15055282195
Customer Service Hours on Business Days: Monday to Friday, 8:00 AM — 5:00 PM ET (Eastern Time, USA)
Response Time: We aim to reply within 1–2 business days.
Welcome to Decorivia Living — a home decor store created for people who believe that a home should feel warm, personal, and truly lived in.
We offer a curated selection of cozy, practical, and stylish home pieces designed to bring comfort and character into everyday spaces. From soft textiles and decorative lighting to rugs, mats, cushions, and useful storage pieces, our goal is to help you create a home that feels like yours.
At Decorivia Living, we focus on pieces that are not only beautiful, but also easy to use, easy to style, and made to fit naturally into daily life.
How We Started
Decorivia Living started with a simple idea: home decor should feel personal, accessible, and comforting.
We noticed that many homes do not need a full makeover to feel better. Often, it is the small details — a warm lamp, a soft throw, a cozy cushion, or a practical storage piece — that can completely change the atmosphere of a room.
That idea became the foundation of Decorivia Living. We wanted to create a place where customers could find thoughtful home essentials that help make everyday spaces feel warmer, calmer, and more inviting.
What We Believe
We believe your home should be more than just a place to live. It should be a space where you can relax, recharge, and feel comfortable.
We believe in warm details, practical design, and timeless comfort. A beautiful home does not have to feel cold, expensive, or complicated. It should feel natural, welcoming, and personal.
That is why we carefully choose products that add both style and function to your space.
What Sets Us Apart
Decorivia Living is built around a simple balance: cozy design, practical use, and accessible style.
We do not aim to offer random products. Instead, we focus on home pieces that fit together naturally and support the same warm, inviting look throughout your home.
What makes us different is our focus on:
- Cozy and practical home essentials
- Warm, modern, and natural styling
- Products that are easy to combine
- Clear information and customer support
- A shopping experience built around trust and comfort
Every product is selected with the goal of helping your space feel more complete, without making home styling feel overwhelming.
Who This Is For
Decorivia Living is for anyone who wants to make their home feel warmer, softer, and more personal.
Whether you are decorating a new space, refreshing your living room, adding comfort to your bedroom, or simply looking for small details that make everyday life feel better, our collections are made for you.
Our products are especially suited for people who love cozy interiors, natural tones, soft textures, warm lighting, and practical home accents.
Our Promise To You
Our promise is to offer home pieces that bring comfort, style, and usefulness into your daily life.
We aim to provide clear product information, helpful customer support, and a smooth shopping experience from start to finish.
If you have questions about an order, a product, shipping, or returns, our team is here to help. We want you to feel informed, supported, and confident when shopping with Decorivia Living.
Our Vision
Our vision is to become a trusted destination for cozy and practical home decor.
We want Decorivia Living to be known for warm interiors, thoughtful details, and products that help people feel more connected to their homes.
As we grow, our goal remains the same: to make it easier for customers to create spaces that feel comfortable, welcoming, and truly their own.